Editorial Policy: How Social Media Twist Tests Guides

This policy explains how every guide on Social Media Twist is researched, tested, written and kept up to date. If anything on SMTwist does not match these rules, tell us at connect@smtwist.com.

Who Writes and Edits Our Guides

The Editor

Namrata Arora is the editor of Social Media Twist. She is a social media expert with two years of hands on experience on Instagram, Facebook and other platforms. She writes most guides herself and edits every guest post before it goes live. Guest writers follow the same rules, so read the guest post guidelines before you pitch. See her author profile.

On Every Guide

The writer's name, the date it was last updated and a short author box at the end. Guest posts carry the guest writer's name and bio.

How We Test Before We Publish

Every guide carries one of two labels at the top. Tested means Namrata Arora tried the steps on a real account. Checked means we compared the steps with the platform's own help articles but have not tried them on a device yet. A checked guide says so and changes to tested once the test is done.

Tested means run on a real account, Checked means compared with help pages

For a tested guide we:

Read the official help articles and recent announcements from the platform.
Test every step on a live account and record the phone, the operating system, the app version and the date.
Check both iPhone and Android when we know the steps differ. If we could only test one, the guide says which.
Take our own screenshots from our test accounts and blur any personal details.

Some features roll out slowly or only in certain countries. If we cannot test a feature ourselves, we say so near the top of the guide instead of guessing.

The Twist Box

One Result From Our Own Test

Every tested guide ends with a Twist. It holds one result from our own test that you will not find on a help article. It can be a setting that behaved differently from the official steps, a menu that moved or a number we saw after trying something. A Twist is always firsthand and signed by the person who did the test. A sponsor never writes or edits it and an AI tool never writes it.

Facts, Sources and Numbers

Linked

Statistics link to the original source, with the year the data was collected.

Official First

We prefer platform help centres, company announcements and published research.

Disagreements Shown

If two sources disagree, we say so and explain which one we trust and why.

How We Use AI

AI Helps With

Research and reading long help articles
First drafts and outlines
Spotting gaps in a guide

AI Never Does

Test a step in the app
Write the Twist
Make screenshots or examples
Approve a guide for publishing

Namrata Arora checks every step in the app, rewrites the draft in plain language and approves the final text. We do not publish a guide that only an AI tool has checked.

Updates and Corrections

Apps change their menus without notice. Every guide shows the date it was last checked. We test a guide again when a platform announces a change, when a reader reports a problem or when the steps look different on our own phones. Then we update the steps and the date.

How a correction works

Spotted a mistake? Email connect@smtwist.com with the link and what you saw. We test it again, fix confirmed errors and update the date. If a correction changes the meaning of a step, we add a short note at the end of the guide saying what changed and when.

Social Media Twist Editorial Policy